Welcome to Brett’s Biltong! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these Terms.

1. General Information

Brett’s Biltong sells biltong and other specialty food products imported from South Africa. These Terms apply to all website visitors and customers in the United States and internationally.

2. Eligibility

To make a purchase, you must be at least 18 years old or have the permission of a parent or legal guardian. By using this site, you confirm that you meet this requirement.

3. Products and Availability

All products are subject to availability. We reserve the right to discontinue items or change prices without notice. We do our best to ensure product descriptions and images are accurate, but we do not guarantee they are error-free.

4. Orders and Payments

• Orders must be paid in full before shipment.

• We accept payments via Visa, MasterCard, PayPal, Apple Pay, Venmo, Cash App etc.

• Prices are listed in U.S. Dollars (USD) and are exclusive of applicable sales tax and shipping unless stated otherwise.

• Texas sales tax is charged on all orders shipped within Texas.

5. Shipping and Delivery

• We currently ship to customers within the United States. International shipping may be available upon request.

• Estimated delivery times vary by location and shipping method.

• Brett’s Biltong is not responsible for shipping delays due to carriers, weather, or other factors beyond our control.

6. Returns and Refunds

Due to the perishable nature of our products, all sales are final.
We only accept refunds or replacements in the following situations:

• You received the wrong item.

• The product was damaged in transit (must be reported within 12 hours with photo evidence).

We may issue refunds or store credit at our sole discretion.

7. Allergy Disclaimer

Our products may contain or be processed in facilities that handle nuts, dairy, soy, gluten, and other allergens. Brett’s Biltong is not liable for allergic reactions. Always read product labels carefully.

8. Privacy and Data Use

Your information is used in accordance with our Privacy Policy. We take data protection seriously and never sell or share your personal data with third parties without consent, except as required to process orders or by law.

9. Intellectual Property

All content on our website—including logos, text, graphics, and product images—is the property of Brett’s Biltong and may not be copied or used without written permission.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We do not guarantee that the website will be uninterrupted, error-free, or that the products will meet your expectations.

11. Limitation of Liability

To the fullest extent permitted by law, Brett’s Biltong shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in state or federal courts located in Texas.

13. Changes to Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes indicates your acceptance of the revised Terms.

14. Contact Information

If you have any questions or concerns, please contact us:
Email: info@brettsbiltong.com
Phone: (214) 501 3041
Mailing Address: 6501 Dalrock road, Ste 102, Rowlette, Texas, 75089